Welcome to our website.

The information contained in this website is for general information purposes only. The information is provided by Perlekech, Riad & Spa.

This website contains material which is owned by or licensed to us. This material includes the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

This privacy notice provides you with details of how we collect and process your personal data through your use of our site.

If you have any questions about this privacy notice, please contact the Data Protection Officer using the details set out below.

Perlekech Riad & Spa
Email address: administration@perlekech.com

What data do we collect about you

  • Customer data that includes data relating such as your name, title, address, email address, phone number, contact details, purchase details and your card details.
  • User data that includes data about how you use our website and any online services to ensure the security of our website, to maintain back-ups of our website.
  • We may process your personal data without your knowledge or consent where this is required or permitted by law.
  • We require the client information to understand your needs and provide you a better service
  • We may use the information to customize the website according to your interests.
  • We will store the data provided by you, the user, during the time necessary for the management of the reservation you made, as well as of the accommodation services you requested.

 

How to update your personal information

You can help Perlekech Riad & Spa maintain the accuracy of your personal information by notifying us when you change your name, address, phone number, or your email address, or you prefer to stop receiving communication from Perlekech Riad & Spa, feel free to contact us at any time to: administration@perlekech.com

Data retention
For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for ten years after they stop being customers.
Your legal rights
Perlekech Riad & Spa will always protect the personal information that you share with us and stores information internally in a controlled secure environment.

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing the data and to withdraw consent.

If you wish to exercise any of the rights please contact administration@perlekech.com

We try to respond to all legitimate requests within one month. Occasionally it may take us longer if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

If you are not happy with any aspect of how we collect and use your data, we should be grateful if you would contact us, so that we can try to resolve it for you.

Perlekech Riad & Spa does not offer, or allow any user-provided information to third parties.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use Google Analytics, a popular web analytics service provided by Google, Inc. This analytics software uses cookies to help us to analyze how people use the site. It counts the number of visitors and tells us things about their behaviour overall.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.

To clarify, Perlekech Riad & Spa does not use cookies to identify our users.